{"xsrfToken":"eec6cbbcac085bdd18a566150a31a29dfe728f7a_lout","branding":{"id":"1","key":"csm","name":"Scopio Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d41b9a86-a8fe-4e90-a758-6169547b8547/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYWYwNzllMC03ZWRhLTQzYzktOGMwNi00NDBiZjYxZjZlYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ0MWI5YTg2LWE4ZmUtNGU5MC1hNzU4LTYxNjk1NDdiODU0NyI6WyJyZWFkIl19LCJleHAiOjE3Mjg2MDI3OTMsIm5iZiI6MTcyODYwMjE5M30.cL_ALoFYOZeyzfbUvgn7ahQVaTfCYC3KLKlZ-HayHT8&client=2af079e0-7eda-43c9-8c06-440bf61f6ec9&mode=fit","logoId":"d41b9a86-a8fe-4e90-a758-6169547b8547","isLogoAvailable":true,"helpCenterTitle":"Welcome! Scopio Help Center","sharedPortalName":"Scopio Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome! Scopio Help Center","sharedPortalName":"Scopio Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#5e1380","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"csm","projectId":10106,"serviceDeskId":1,"name":"Scopio Support","description":"<p>Welcome! You can raise a request for Scopio Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"9","name":"Contributor Support","descriptionHtml":"<p>Have you checked out our <a href=\"https://contributor.scop.io/help\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Help Center</a> on the Portal?</p>","callToAction":"Contributor Support","introHtml":"<p>Need help on submitting, releasing or publishing images to Scopio platform</p>","icon":10499,"iconUrl":"https://scopio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[1],"key":""},{"id":"10","name":"Customer Support","descriptionHtml":"<p>Have a question about <a href=\"https://scop.io/pages/standard-and-extended-licenses\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">licenses</a> or <a href=\"https://scop.io/pages/subscription\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">plans</a>? Click the links to learn more.</p>","callToAction":"Customer Support","introHtml":"<p>Need help on using our website, subscribing to one of our plans or checking your account? Select this to request assistance.</p>","icon":10515,"iconUrl":"https://scopio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10515","groups":[1],"key":""},{"id":"11","name":"Mobile Application","descriptionHtml":"","callToAction":"Mobile Application","introHtml":"<p>Have problems with the mobile application?</p>","icon":10471,"iconUrl":"https://scopio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10471","groups":[1],"key":""},{"id":"8","name":"Suggest improvement or new feature","descriptionHtml":"","callToAction":"Suggest improvement or new feature","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://scopio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://scopio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"2","name":"Licensing and billing questions","descriptionHtml":"<p>Have questions about your subscription status? Let us know!</p>","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://scopio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://scopio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://scopio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://scopio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"<p>We would love to hear your ideas! You can also submit them <a href=\"https://airtable.com/shraRxxAPruOfy51i\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">here</a>!</p>","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://scopio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"<p>For any technical issues please provide the issue you are experiencing in detail and provide supporting documents or screenshots</p>","callToAction":"Technical support","introHtml":"<p>Need help downloading, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://scopio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[10,9,11,8]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYWYwNzllMC03ZWRhLTQzYzktOGMwNi00NDBiZjYxZjZlYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMTA2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mjg2MDMzOTMsIm5iZiI6MTcyODYwMjE5M30.7UwPwd5V7m8d_2axbbJpFF18qo6he0XfI0btagex9gI","targetCollection":"upload-project-10106","endpointUrl":"https://api.media.atlassian.com","clientId":"2af079e0-7eda-43c9-8c06-440bf61f6ec9","tokenDurationInMins":20}},"sharedPortal":{"name":"Scopio Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}